ProVoice: What is it and do I need to update my scanner for it?

Recently Uniden announced an update for its BCD436HP and BCD536HP scanners to allow them to monitor ProVoice digital radio systems. This has led to a lot of questions that we will try to answer here.

What is ProVoice?

ProVoice is a form of digital modulation used on some EDACS trunking systems, somewhat similar to APCO P25. Most digital scanners cannot hear it but Uniden has found a way to make it work on their 436 and 536 scanners.

Do I need the upgrade?

If you want to hear a ProVoice system then yes you do. There are several large wide-area systems using ProVoice, Uniden has produced a map showing most known systems. See http://info.uniden.com/UnidenMan4/ProVoice for a map.

Why are they charging for it? It should be free!

Uniden has to pay the license holders a fee for every radio they sell that has this technology. They also have to pay for all the research and development costs.

How do I update my radio?

If you buy the radio from us we can install the ProVoice update for you before we send the radio to you. If you want to update a radio you already have go to http://my.uniden.com to buy the upgrade.

I have a different scanner; will it work with ProVoice?

At this time only updated 436 and 536 scanners will work with ProVoice.

Favorite Scanner: Uniden HomePatrol   

This weeks Favorite Scanner comes from our Programming Manager Greg Jolly. Greg likes the Uniden HomePatrol best for its ease of use.

The Uniden HomePatrol was introduced several years ago to address several concerns. Many people wanted to listen to their local police, fire and other radio activity but did not know (or want to know) how to program scanners. The HomePatrol brought a whole new dimension to scanning: instead of learning frequencies you just put in your ZIP Code.

The HomePatrol really makes Greg happy, being the ScannerMaster Programmer it makes his job easier! It just requires a periodic update to keep it humming along.

The HomePatrol 2 was introduced recently to cover those areas using “Phase 2” digital, otherwise it works the same as the original HomePatrol.

 

Favorite Scanner of the Week: Bearcat BC780XLT

Here at ScannerMaster we have decided to highlight some of our favorite scanners of the past and today. For the first entry in the series we have chosen what may well win the “Favorite Scanner” award from more people than any other radio: The Bearcat BC780XLT. Both Jonathan and Rich C. chose this as our favorite scanner from the past.

The “780”  as it is well known, came out in 2000 and was an instant hit with the scanner community. It had 500 channels and came with trunktracking capabilities for Motorola, EDACS and LTR, computer access and many other features.

It was joined in 2003 by the BC785 which had 1000 channels and added a digital card for use on digital conventional and trunked systems, and that in turn was quickly replaced by the BC796D that added support for 9600 Baud digital trunked systems.

The BC780XLT combined a compact package that was equally at home mounted in a vehicle as it was on the desktop. Dealers were sold out as soon as they came into stock and despite it’s high price of about $600 (about $1000 in today’s dollars) people couldn’t get enough of them.

An entire cottage industry for accessories for the 780/785/796 scanners was created. ScannerMaster designed an internal battery pack for the series so one could use it in the field. A nylon carry case so one could carry it around with them was sold for it as well. A Remote Head kit was built to allow more flexible mounting in vehicles, and many other accessories were developed.

The BC780 t is still used by many today for aviation and railroads as well as other analog uses.

BC780XLT

BC780XLT

Scanner Tip: Why doesn’t a charger come with my scanner?

Until recently most handheld scanners came with an AC wall charger/power supply and some even came with mobile power cords for the car. Newer models these days often do not. Why is that? Is Uniden or the others trying to save a buck here and there? Is there a conspiracy to sell more chargers?

Well, the answer is complicated and there are a couple reasons involved. The most important is that the various manufacturers are switching many portable devices, including scanners, to charge off of common USB devices. Since many different devices are going this route, like cell phones, headsets and others, scanner manufacturers are following suit. This lets consumers use a single charger with many devices. This is a good thing! Sure, scanner makers might save a buck or two here but so will you.

Another reason is regulatory. Some states have set up rules to govern consumer electronic devices including scanners and cell phones; USB charging is one way to comply with these rules.

By using USB to charge or power your scanner you can use any of the several chargers you likely already have at home. If you are reading this you almost certainly already have a USB charger. Don’t think so? How about the computer? If it has a USB port chances are it will charge your scanner just fine. Got a cell phone or tablet? Chances are it comes with a USB charger. The cable may be different but the USB charger will probably work with the scanner.

Newer scanners with USB usually come with the USB cable. This is used for both programming and charging. Older Uniden scanners, like the BCD396XT, have serial ports instead of USB and have non-USB charging ports. GRE & Whistler built scanners have either a direct USB port (like on the WS-1095) or serial ports (such as the older PSR500/PSR600)

The USB cable that comes with most scanners is called the “USB-Mini”, most newer non-Apple cell phones and cell phone accessories use the “USB-Micro”. You can usually use any USB-Mini cable for the scanner so there is a good chance you already have some lying around. Leave one in the glove box to charge the scanner in the car and another in the camera bag. ScannerMaster sells replacement cables as well.

Another thing to remember is that handheld scanners will generally NOT charge the battery while the radio is turned on. USB has limits as to the power available so if you need to charge the batteries turn the radio off. USB will power the radio if the batteries are dead or missing but it cannot power and charge at the same time.

If you don’t already have a spare USB charger and cable or two lying around ScannerMaster sells them for both the house and the car. You can also use external battery chargers; these tend to charge faster than charging in the radio. (AC Adaptors)  (Mobile Adaptors)

Also remember that while most handheld scanners these days use AA batteries you cannot charge Alkaline cells. Do not try to charge alakalines. They tend to leak, burn or do other nasty things that can destroy your radio and melt your brain if you try to charge them.

One more note to remember: Base/mobile scanners that have USB ports but that do NOT run on batteries (like the BCD996P2 or BCD536HP) cannot be powered by USB, they need their included AC adaptor or some other source of 12 volts DC. These scanners use the USB port for computer access only.

Scanner Tip:  Aircraft Listening with the Air Scanner Package

One of the favorite uses of scanners is for aircraft. It is exciting to listen to control towers, air to air, air shows and other aviation communications.

Some airports have viewing areas that allow you to watch aircraft operations. A scanner will allow you to listen to the operations and know what is coming along next. For the aviation photographer a scanner is essential!Uniden BC125AT Air Scanning Package

One of the best aviation scanners is the Uniden BC125AT due to its compact size, easy operations, low price and great features. We put together an Air Scanner Package based on the BC125AT specifically for the aviation fan, this include the W901 Airband antenna, leather carry case, AC and DC power adaptors and a Starter Aviation Frequency list. This package gets you up and running quickly!

The BC125AT handles the civilian VHF aircraft band (108-137) and the Military UHF Aircraft band (225-380) as well as other analog communications like railroads, some police, fire, EMS and business traffic. This is an easy to program and use scanner at a great price. For serious photographers we suggest keeping a scanner in the camera bag as well, at this price it is very affordable and the size is small enough to leave plenty of room for lenses and camera bodies.

Check out the BC125AT Air Scanning Package!

 

Scanner Tip: Care and feeding of scanner batteries

If you use handheld scanners then you have to manage batteries. Most scanners come with or use rechargeable Nickel Metal Hydride cells, often abbreviated to Ni-MH. There are still some older Nickel Cadmium (“Ni-Cad”) cells still around. There is also a newer technology called Lithium Ion (“LI”). If you still use one of the older scanners with composite battery packs (like the BC250D or BC296D) these likely use or NiMH battery packs.

Current scanners almost always use “AA” sized batteries. AA Ni-MH batteries are very common these days and can be found almost anywhere and are also used in a wide variety of different applications. LI batteries are more expensive but are lighter in weight and provide longer life in many instances.

If you charge your batteries in the radio then remember that it is likely set up for Ni-MH. If you use Ni-Cad or LI cells then the charge times will be different. If your radio supports altering charge times then you could change it to match.

Whatever you do make sure that ALL the cells in the radio are the same! Do not mix different types of cells. Also make sure that you do not try to charge alkaline cells like Duracell or Ray-O-Vac’s! This is an easy way to blow things up and make nasty things happen. If you do this warranty will not cover you and the repairs are on you.

If you want to use rechargeable batteries that are different than the ones that came with the radio then consider a separate charger. This would allow you to manage 2 or 3 sets, one for current use and another for standby when the current ones are depleted and a third set in the charger. Make sure the charger you use is appropriate for the batteries you use.

What about Alkalines? Alkaline batteries, such as Duracell’s, Energizer or Ray-O-Vac brands, are great for scanners. You do need to make sure that you do not try to charge them. On many Uniden scanners there is a tiny switch inside the battery compartment that you can select Alkaline or Ni-MH. If you select Alkaline the radio will not attempt to charge batteries in the radio. If you have a RadioShack, GRE or Whistler handheld scanner then the yellow battery holder will charge your batteries when the radio is plugged into an outside power source, so do not use the yellow holder for alkalines. The black battery holder is used for alkaline batteries.

One other thing to consider is that rechargeable batteries produce a slightly lower voltage than alkaline ones do. Typically rechargeable cells produce 1.2 to 1.25 volts compared to 1.5 volts for alkalines at full charge. Usually this is not a problem; the extra quarter-volt per cell is not going to burn up your radio. Using higher voltage alkaline cells will allow the radio to run a bit longer before the battery warning starts.

Here is a little hint for users of later Uniden scanners: You can see how many volts your battery has at any time by pressing the rotary knob down while scanning. Make note of the voltage with fresh cells and the voltage when the battery warning starts. This will give you a good idea of when to expect the need to change or charge the batteries.

I always try to keep an extra set of batteries handy when I am out and about. Save those little battery boxes or use something to keep the batteries from shorting and bouncing around. I use a prescription bottle; larger ones are perfect for 3 or 4 AA’s! I can then toss that in the glove box. Just remember to take off the label so the world doesn’t find out what meds you take. Do they make a pill that will cure a scanner addiction?

Scanner Tip of the Day: Search, Search, Search!

Most scanners these days have Search functions. These can be “Service Search”, “Range Search” and some sort of near-field search. Each works differently but provides a similar result: New stuff to listen to.

Service Search allows you to root out users of specific services, like aircraft, marine, railroads etc. Select the service you want from your scanner’s controls and the radio will go thru frequencies used by that service and stop on active traffic. Like to listen to planes, trains or boats but don’t know what channels they use in your area? Use Service Search and find out.

Range Search allows you to set up a pair of frequencies (or several pairs on some radios) and search from one end to the other over and over, stopping on active frequencies. This is handy if you know about where they operate or want to search out and find new stuff in a specific frequency range.

Near Field reception (called CloseCall by Uniden, Spectrum Sweeper on GRE and Whistler radios etc.) is a fascinating way to find operations where you least expect it. CloseCall and it’s brethren allows you to find a nearby transmission so you can listen to very local operations. While it works a little differently behind the scenes, the results are very similar with GRE/RadioShack and Whistler radios.

On a mobile scanner in a vehicle using an outside antenna you may well hear base station traffic within a few miles or so and mobile radios within a few blocks. Using a handheld scanner your range will be less but then likely you will want to hear stuff closer to you anyway.

Next time you are at the mall take your handheld scanner with a set of earbuds and walk around a bit. You will be amazed at the amount of radio traffic you can hear. The largest department stores to the little boutiques all use radios these days. It isn’t just the security and maintenance guys either.

Some radios also let you store hits from the various Searches. Then you can go back and review them to figure out who or what they are.

2014 Holiday Shopping Tips

It’s that time of the year again for finding the right gift for that special loved one. How about a scanner? Here are 4 things you should keep in mind when buying a scanner.

1. What type of scanner would be the best?
Give us a call, and speak to one of our scanner experts at 1-800-722-6637
Monday – Friday 10AM – 4PM or send us an email.

2. Deciding Base/mobile vs Portable?
Base/Mobile Scanners are normally kept in one location, either in the car or home. Desktop scanners are for home or office use only. Portable Scanners are great for someone that wants to use the scanner everywhere they go (out and about or from room to room in the home, etc.).

3. Scanner programming options:
We strongly recommend our software or our HomeTown Programming option when you buy a scanner. The HomePatrol Series Scanners are pre-programmed for the nation although we still recommend our Set-up and Optimize service. With these services the scanner will be ready to use right out of the box! Programming typically takes 5 to 10 business days and possibly more as it gets closer to the holidays.

4. Accessories
Make sure they have everything they might need or want when they receive their new scanner! A carry case, computer cable, software, mobile antenna and so on. With each scanner on our website you can make your own package and when you buy accessories with the scanner there are added discounts.

Get your Police Scanner for a Snow Storm

By Jonathan Higgins

Stay ahead of the storm with a police scanner.

Before you head out and on the road!

  • Keep update on traffic accidents.
  • Keep a pulse on traffic delays and backups.
  • What roads are treated and plowed.
  • Up-to-minute Weather updates from NOAA Weather Radio.

Looking to get into the hobby:
I would recommend a portable unit because you have may power options, such as rechargeable/alkaline, AC and DC Power. Portables are compact and easy to take everywhere with you.  We can program the scanner for you or you can program it with computer software, USB cable, and Radio Reference subscription. Not sure what police scanner to get?  Drop us a e-mail!

Already own a scanner? Here are some programming tips…
In addition to programming your local Fire EMS and state/local police you may want to program some storm related departments such as:

  • Local and Statewide Emergency Management Agencies
  • Highway/Dept of Public Works
  • Electric Utilities Company
  • Intercity Fire and Police Networks
  • Traffic gathering networks

Most of this can be found on RadioReference.com

You don’t always need to scan these departments, but you can stored them in the scanner, so in an event of a storm they can be turn on.

Firmware Alert – Uniden HomePatrol-1 [2.03.01]


By Jonathan Higgins

Product: Uniden HomePatrol-1 (HP-1)
Firmware Update: 2.03.01

What included in the update?

  • Improved the SD Card Error message to help resolve troubleshooting issues.
  • Added a low-pass filter switch option for raw data output mode.
  • Added a remote command to control the low-pass filter switch.
  • Fixed the issue where the display mode setting was reset after cycling power.
  • Fixed that some systems were not appearing in Add Channel mode.
  • More details

    This update should fix a couple of the little bugs that were reported to Uniden. Nothing major in this update.
How to update your HomePatrol?

  1. Plug your HP-1 into AC Power to prevent power lost during update.
  2. Connect your HP-1 to your PC via the Programming cable.
  3. Open the Sentinel Software
    (If you don’t have the software download it here)
  4. Click “Update” tab
  5. Select “Update Firmware”
  6. Your HomePatrol should be selected, click “OK”
  7. The software will prompt you once the download is done.
  8. Disconnect the programming cable from your HP-1
  9. Please allow a few minutes for the update process to run.
  10. Your HP-1 will restart and the firmware update is complete.