Tag Archives: Scanner Master

How often should you update your scanner programming?

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One of the questions we get here at Scanner Master is how often one should update the programming on their scanner. The answer to that depends on a few things, including what kind of scanner you have, the resources available to you (computer, software etc.) and what is happening in your area.

The type of scanner you have is the first question we always ask. ZIP Code type scanners, such as the HomePatrol, x36/SDS type or the Whistler TRX and WS types are pretty easy to update with the free Sentinel or EZ-Scan software. With a Windows computer these can be updated as often as you like at no charge just by running the software and sending the updated data to the radio. Remember that updating the database does not update the Favorites Lists that you may have so if you are using Favorites Lists check them for any changes.

If you do not have a Windows computer or do not want to do this you can always let Scanner Master do the work for you. We sell fully programmed and ready to go SD Cards for your Uniden or Whistler ZIP Code enabled scanner for just $59.95.

On other modern scanners, such as the various Uniden, Whistler, GRE and Radio Shack digital radios (and some analog ones) they can be programmed by computer with the appropriate software and cables. If you have access to programming software then you can update these easily whenever needed. Scanner Master sells programming software for almost all the current scanners and most older ones.  – Read more

The third question relates to whether you actually need to change it or not. There are some places using the same channels they have for 20 years or more, the Chicago Police Department for example is using the same radio channels they were in the 1970’s for the most part. Other areas have changed frequencies or systems several times over the last couple decades.

For ZIP Code scanners we normally suggest that you update the database when you buy the radio and perhaps once or twice a year after that. If you go on a trip and are bringing your ZIP Code scanner with you update the database before you leave. You might have to update the scanner if you know that your targets have changed systems or perhaps they disappeared and you no longer hear them on the channels that once used.

For non-ZIP Code type scanners it is a little more difficult. Since these are pretty much custom programmed for your area you might have to tweak them from time to time to add a new channel or agency. If your targets move to a new system then you would need to reprogram or replace the scanner, depending on whether the scanner is capable of monitoring the new system.

We also suggest that you monitor the forums for your area at Radioreference.com. When things change they are usually discussed there, often in great detail.

As always, Scanner Master will be happy to help you reprogram your scanner, either with a replacement SD Card or by using our main-in programming service.

Using a two-way radio as a scanner

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One of the more common question we get here at the opulent ScannerMaster Palace is how do I program this (Brand X) radio to my local systems. Usually it is one of those off-shore $40 two-way radio with unpronounceable names that are flooding the market on eBay and in stores.

The basic answer is that you don’t. These radios are intended as Ham radios and are basically toys. Some can be made to receive on VHF and UHF conventional analog channels and even talk on them.  This is not a good thing. First off the build quality on these things is poor. They are designed not for performance but for cheapness. If the radio breaks it usually cannot be repaired.

If your area still uses VHF or UHF analog channels then these might be able to be used to receive your local channels but they cannot do any type of digital or trunked system.

These cheap radios are not ideal for most monitoring anyway. They lack the features scanner buyers have come to expect such as banks, scanlists or quick-keys. They also usually do not support other typical scanner features like CloseCall, Fire tone out, easy field programming etc. They often do not work on aircraft, either civilian or military.

For not much more than you will pay for one of these cheap toys you can get a decent basic scanner like the BC125AT or WS1010 that will run rings around  them with the feature sets.  Our basic scanners start out at under $100 and have way more features than these junk toys.

Basic Troubleshooting – How to fix a silent scanner

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So your fancy scanner no longer works. Is it the scanner itself or did your local agencies move to new channels? Today we will discuss ways to find out.

The first thing I tell callers when they say their scanner is dead is to try the local weather channels. Almost everyone is in range of one of the National Weather Service radio stations on 162.400 thru 162.550. If you try each of the 7 channels (listed below) and nothing is heard then there may well be something wrong with the radio. If you have another scanner or weather radio handy try that one. If the other radio works then there is likely something wrong with the first radio.

Here are the weather frequencies that you can check to see if your scanner is working properly:

  • 162.4000
  • 162.4250
  • 162.4500
  • 162.4750
  • 162.5000
  • 162.5250
  • 162.5500

If the weather channel works on your scanner then we should look to programming. If the radio worked before but no longer hears the local police, fire or other agencies you used to listen to then they may have changed frequencies. Several states have recently updated their wide-area radio systems, if you live in Ohio, Indiana or South Carolina there is a great possibility that this is what occurred. Alternately, some agencies have switched to existing regional radio systems such as these states or those in Illinois, Missouri, Wisconsin, Michigan Colorado, Louisiana and Mississippi among others.

The best thing to do is check the RadioReference.com database and forums. If you recently lost your target there is likely someone else who has also. I had a caller the other day from northern Arizona say his police department disappeared, he listened to them over the weekend and then on Monday they were gone. We found that they had just switched to a new P25 digital system. While it was not yet listed in the RadioReference database it was being discussed in the RadioReference forums for Arizona.

If all this fails and you cannot find the target anywhere by searches with the scanner there are still a couple more tricks. Remember that public safety communications systems are expensive. They don’t go out and buy them on a whim. Purchases of that size usually must be approved by the local boards, City Council, County Supervisors etc. Look at these board’s websites for meeting minutes and agenda items. This is all public information and most places these days post them to the web. You can sometimes find all kinds of interesting information on the systems, sometimes even complete technical details, frequencies and talkgroup information get put up there!

Check with your local officers and administrators. While often they might not be technically savvy they might know that “we switched to the County system” or something. Also look for the type of radio they are carrying or have installed in the vehicle. That can sometimes point to the radio system type they are using.

Once you find out what system they are using and the frequencies etc. reprogram or replace your scanner to match.

Questions? We have answers!

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Here are a few of the common questions we get here at Scanner Master’s World Headquarters as well as the answers we provide. If your question isn’t listed please call us and ask.

Q: Do you have scanners that will allow me to hear Encrypted/Scrambled communications?

A: Nope! There are 2 reasons why we don’t sell scanners that work on encrypted channels. First of all it is illegal. Our people like sleeping in their own beds at night and not on cots at the county jail. Second, even if it were legal the technology just isn’t there to break modern encryption, especially on a device sold to the public.

Q: Do you sell scanners that can hear cell phones?

A: Nope, sorry, for the same reasons we do not sell encryption capable scanners, it is illegal and impractical. Years ago one could clip a diode and open certain scanners for the old analog cell phones but those days are long past.

Q: Can you tell me the frequency for my hometown police department?

A: Sure we can. You can also find the freqs at www.radioreference.com

Q: Are you guys the same guys at RadioReference? Broadcastify? Uniden? Whistler?

A: No, we are ScannerMaster. We are friends with these other companies and do business with them but we are all separate companies. We sell products from Uniden, Whistler and others but if you need support beyond what we are authorized to do we will refer you to the right place. We can often answer a quick question here and there about these places but we have no access to their files.

Q: Can you fix my scanner?

A: We do offer a programming service and programmed replacement SD Cards for ZIP Code scanners but we do not do repairs or sell internal parts. Newer scanners should be sent to Uniden or Whistler for authorized repairs, One great source for older scanners repairs and parts is G&G Communications, they can be reached at 585-768-8151 or http://www.gcomradio.com

Q: Can my scanner be upgraded to DMR/ProVoice/NXDN?

A: Well, that depends on the scanner you have. Here is a list of the scanners that can be upgraded for these modes. Some of these can change in the future so be sure to check back! If you have an older scanner then it cannot be upgraded for these modes.

Maker            Model             DMR               ProVoice        NXDN            Notes

Uniden            BCD996P2     Paid                 Paid                 No

Uniden            BCD325P2     Paid                 Paid                 No

Uniden            BCD536HP    Paid                 Paid                 Paid

Uniden            BCD436HP    Paid                 Paid                 Paid

Whistler          TRX-1            Free                 No                   Free     Via Firmware Update

Whistler          TRX-2            Free                 No                   Free     Via Firmware Update

Whistler          WS1095          Free                 No                   No       Via Firmware Update

Whistler          WS1098          Free                 No                   No       Via Firmware Update

Whistler          WS1080          Free                 No                   No       Via Firmware Update

Whistler          WS1088          Free                 No                   No       Via Firmware Update

GRE                PSR800           Paid                 No                   No       Only thru Whistler

RS                   PRO668          Paid                 No                   No       Only thru Whistler

RS                   PRO18            Paid                 No                   No       Only thru Whistler

All those weird ports on the back of the scanner

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Modern scanners have a plethora of various ports, jacks and sockets on them. Here is a look at some of them.

Taking a look at the rear panel of the BCD536HP scanner there are 6 different ports on it. From left to right they are:

  • BNC antenna jack
  • External Speaker Jack
  • USB Port (used for WiFi unit only on the 536)
  • GPS Serial Port
  • 3-pin power port
  • Coaxial power port

Other common ports on scanners include:

  • USB programming port
  • Record jack
  • Headphone jack
  • Various serial ports.

Let’s look at each port and what it is used for: (*Bonus! See below for an explanation of the weird hole smack in the middle…)

Antenna Jack:  Of course this is used to connect an antenna to the radio. Most scanners these days use BNC, the little push and turn job you see in the picture. Some handled scanners use the smaller SMA connector. Some older scanners had Motorola or even SO139 connectors and some had both an external connector and an internal threaded connector with a hole in the case to insert it.

External Speaker:  These are used to plug in an external speaker and are different than headphone jacks. Speaker Jacks do not limit the volume like a headphone jack will. When you plug in a speaker into the external speaker jack the inside speaker is disconnected.

Headphone Jack:  The Headphone jack has a limiting circuit to protect from overly loud sound that can damage your hearing. Otherwise it works much like the external speaker jack. Headphone jacks are usually in the front panel of desktop scanners while speaker jacks are usually on the rear. Handheld scanners usually just have a headphone jack on the top.

Record Jack:  The Record Jack allows one to pull audio from the scanner at a constant level that is not affected by the volume control. This is important when the radio is used as a source for recording or streaming. Some older RadioShack scanners and some current Uniden scanners have record jacks.

GPS Serial Port:  Unique to Uniden scanners, the DB-9 Serial port (male) is used mostly to connect a GPS receiver to allow location based scanning. It can also be used to program or control the scanner with the properly constructed cables. Do not confuse this with the female DB-9 port used for programming on older scanners like the BC780XLT or the BC898T

USB Programming port:  Most scanners these days use a USB-Mini port on the front or side to program and control the scanner. On many handheld scanners these ports are also used to charge the batteries and power the radio. On the BCD325P2 a special cable is used to connect a GPS to this port.

Other serial ports:  Some older scanners use different type serial ports. Older Unidens (like the “XT” series) use a unique 4-pin square connector for programming and connection of the RH-96 remote head. HP-1 and HP-2 scanners use that same port style for connecting to a GPS. Older design RadioShack/GRE/Whistler scanners use a jack that is just like a headphone jack for serial port connections.

Coaxial Power Port:  Most desktop/mobile scanners have a coaxial power port to provide 12 VDC to the scanner. There are 2 different jacks in common use. The majority of Uniden mobile and desktop scanners use a “Type M” male jack while most recent RadioShack, GRE and Whistler mobiles use a “Type T” female jack. Both use center-pin positive. Some older handheld scanners use smaller coaxial power ports but newer portable scanners usually use the USB port for charging and external power.

3-pin power port:  This is another unique to Uniden port, similar to the power port used on some of their CB products. On Uniden scanners there are the regular black and red wires for power and a third orange wire used to control the brightness of the display when connected to the lighting circuits of the car.

Discriminator Jack:  This is probably the most popular jack that doesn’t come on scanners. Discriminator audio is used to provide an unfiltered audio source mostly for data decoding. This type of decoding usually does not work from the record or speaker jacks due to the filtering circuitry in the radio. Scanners usually do not come with jacks for this but it is often added on by advanced scanner hobbyists to allow data decoding.

 

Bonus Round

See that threaded hole smack in the middle of the back panel in the picture at the top of the page? Most Uniden base/mobile scanners have that. It is used to allow a rear bracket to stabilize the radio under the dashboard. It is not mentioned in the owner’s manuals but is shown in the diagrams.

FRS/GMRS/MURS/CB: The Personal Radio Services

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Anyone can use one of several types of two-way radios, most of which do not require a license. From something the kids can play with to serious business uses there are a bunch of different types of varying quality and usefulness. These are called CB, FRS, MURS and GMRS. Only GMRS requires a license, the others do not. Each of the four services have different intended functions.

  • FRS: Family Radio Service (low power, short range, intended for families and individuals)
  • GMRS: General Mobile Radio Service (high power, longer range, intended for families)
  • MURS: Multiple Use Radio Service (mid-power, medium range, intended for business)
  • CB: Citizen’s Band Radio Service (low power mobile)

You ever go into Wal-Mart or Best Buy and see those cheap little two-way radios encased in one of the most devious inventions of man-kind (Bubble Packs)? They boast wild range figures (“35 mile Range!”) and are made by many different companies like Motorola, Midland and Cobra. These are called “FRS Radios” (Family Radio Service). FRS radios are restricted to ½ watt, non-removable antennas and are intended for short-range person-to-person communications. While titled as the Family Radio Service they are commonly used by businesses and government organizations. In my neighborhood I hear construction crews, hunters, the local school and the golf course maintainers on FRS channels. Just about everything but families… There are few restrictions on what you can use it for so business and personal communications are allowed.

FRS is actually pretty interesting to listen to in many cases. While a lot of the traffic is inane nonsense, like kids wearing out the noisemaking alert beep button, occasionally there is some interesting stuff to listen to. I live in a fairly isolated area 20 miles from the nearest town. There is construction going on and the crews use several FRS channels to coordinate activities. There is a school in the area that uses FRS radios too. The golf course guys use FRS when performing maintenance or to corral loose duffers. Local landscapers use FRS as well.

Listening to FRS channels at the mall or around amusement parks etc. can also be fun. The stores and shops often use FRS radios for clerks and stockers, customers use them to keep in touch with their family.

A lot of the FRS channels are shared with GMRS, so listening to one set of frequencies you may hear both services.

GMRS is a little different than FRS. Since a license is required and power levels are higher they tend to be used in a more formal matter. FRS also allows repeaters so you may hear traffic from all over the area. GMRS is often used by REACT and other volunteers as well as family businesses and often for just idle chit-chat and radio clubs. Sometimes it sounds a lot like ham radio.

MURS can be very interesting. It is on VHF and allows higher power than FRS but in many other aspects it is very similar. Like FRS there are few restrictions on what you can use it for. Since the radios tend to be a little more expensive MURS channels tend to be more business oriented.

CB these days is mostly a wasteland of unintelligible noise. It is still popular with the highway crowd but between high-power illegal amplifiers, over-driven power echo-mics and other noisemakers it is no longer a viable communications tool. It can be interesting to listen to however!

If you put these frequencies in your scanner you may find some interesting communications. You might also be bored silly but you won’t know until you try it.

General Mobile Radio Service (GMRS)

  • Freq (MHz)              Remarks                  
  • 462.5500                 Repeater Output/Simplex    (Repeats 467.5500)
  • 462.5750                 Repeater Output/Simplex    (Repeats 467.5750)
  • 462.6000                 Repeater Output/Simplex    (Repeats 467.6000)
  • 462.6250                 Repeater Output/Simplex    (Repeats 467.6250)
  • 462.6500                 Repeater Output/Simplex    (Repeats 467.6500)
  • 462.6750                 Repeater Output/Simplex    (Repeats 467.6750)
  • 462.7000                 Repeater Output/Simplex    (Repeats 467.7000)
  • 462.7250                 Repeater Output/Simplex    (Repeats 467.7250)
  • 462.5625                 Simplex (5 watts)
  • 462.5875                 Simplex (5 watts)
  • 462.6125                 Simplex (5 watts)
  • 462.6375                 Simplex (5 watts)
  • 462.6625                 Simplex (5 watts)
  • 462.6875                 Simplex (5 watts)
  • 462.7125                 Simplex (5 watts)

Family Radio Service (FRS)

  • Freq (MHz)              Ch #         
  • 462.5625                 1
  • 462.5875                 2
  • 462.6125                 3
  • 462.6375                 4
  • 462.6625                 5
  • 462.6875                 6
  • 462.7125                 7
  • 467.5625                 8
  • 467.5875                 9
  • 467.6125                 10
  • 467.6375                 11
  • 467.6625                 12
  • 467.6875                 13
  • 467.7125                 14
  • 462.5500                 15 (Shared with GMRS)
  • 462.5750                 16 (Shared with GMRS)
  • 462.6000                 17 (Shared with GMRS)
  • 462.6250                 18 (Shared with GMRS)
  • 462.6500                 19 (Shared with GMRS)
  • 462.6750                 20 (Shared with GMRS)
  • 462.7000                 21 (Shared with GMRS)
  • 462.7250                 22 (Shared with GMRS)

Multiple Use Radio Service (MURS)

  • Freq (MHz)                                                 
  • 151.8200
  • 151.8800
  • 151.9400
  • 154.5700
  • 154.6000

Citizens Band (CB)           

  • Freq         Ch #          Freq         Ch #         
  • 26.965    1                27.215    21
  • 26.975    2                27.225    22
  • 26.985    3                27.255    23
  • 27.005    4                27.235    24
  • 27.015    5                27.245    25
  • 27.025    6                27.265    26
  • 27.035    7                27.275    27
  • 27.055    8                27.285    28
  • 27.065    9                27.295    29
  • 27.075    10             27.305    30
  • 27.085    11             27.315    31
  • 27.105    12             27.325    32
  • 27.115    13             27.335    33
  • 27.125    14             27.345    34
  • 27.135    15             27.355    35
  • 27.155    16             27.365    36
  • 27.165    17             27.375    37
  • 27.175    18             27.385    38
  • 27.185    19             27.395    39
  • 27.205    20             27.405    40

WiFi on BCD536HP. How does it work?  What you can and can’t do with it.

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The Uniden Bearcat BCD536HP is the only scanner that has the capability of being directly controlled by WiFi. By using the included WiFi dongle one can connect a smart phone or tablet to the scanner and listen to and control the scanner with the device. There are some other uses for the WiFi dongle as well.

Uniden has provided free “Siren” software (available for free via the Apple iTunes store or Google Play Store) to allow you to use your smart device as a scanner controller. You can even use this as a remote head for the scanner if mounted in a vehicle or to listen to your scanner from the patio or another room of the house for a scanner installed in the home. Some third party software allows you to use the WiFi feature to connect the canner to the computer without the need to plug in a cable.

There are a few things that the WiFi dongle will not work for, this includes database and firmware updates and other programming.

The Wifi dongle is designed specifically to work with your home or office WiFi network. While we have read of people using it for remote access this requires such networking tools as VPN, if you know how that works you probably can figure it out. Sorry, we cannot help with notworking issues like this!

To use the WiFi feature you need to understand the two modes involved; Infrastructure and Access Point.

Infrastructure Mode allows your scanner to connect to your home or office WiFi. This then allows you to connect to the scanner via third-party software like ProScan or RadioFeed or to the Siren application.

To get to Infrastructure Mode use the following steps:

Press Menu then select WiFi Setup>Select WiFI Mode>Infrastructure Mode

The radio will look for local access points and list them. When it displays the list select your router’s SSID name.

Then enter your password for the WiFi access point. This is the same password you would use for setting up any other WiFi device on your network. To enter the password you scroll thru the letters and use the 4 and 6 buttons to move the curser.

Access Point Mode allows you to connect you scanner to a smart phone or tablet (iOS or Android) using the free Siren software. You would use this when you are not in range of your WiFi system, such as when the radio is mounted in a vehicle. This allows you to use a phone or tablet as sort of a remote control head for the scanner.

In Access Point Mode the 536 acts as an Access Point and provides an SSID which you can change or leave at the default. You then connect your phone or tablet to that WiFi SSID and enter in the IP address in the Settings of the device. The IP address can be found in the WiFi settings on the scanner.

Siren is the free app available at the Apple iTunes Store for iPhones, iPads and iPod Touch’s. It is also available for Android devices at the Google Play Store.

Siren is a neat way to use your 536 scanner but there are limits to it. It will only work with the 536, and it has limited abilities for control. It can set the range, select Quick Keys, set the squelch and start and reply the recording features but that is pretty much all she wrote. There is also a 2-3 second delay in hearing the audio compared to the radio itself.

The WiFi feature on the 546 is unique and useful as long as you know its limits.

VLog – Unication G-Series P25 Receivers

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In this Scanner Master Vlog learn more about the Unication Pager-Receivers. A rugged mini-handheld receiver that solves the problem of APCO P25 digital simulcast distortion. Monitor conventional channels as well as digital trunking.

Links
Unication Software –
http://www.unicationusa.com/downloads-new
Get a Unication Receivers – https://www.scannermaster.com/Unication_Pagers_s/779.htm

National Police Scanner Museum June 2012 Update

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The Bearcat BC-A 
Airband Only Scanner
By Richard Barnett

The National Police Scanner Museum recently received a tremendous donation from Don Edwards of upstate New York. Don sent us a BC-A which is a very rare version of the very early “Bearcat 1” series of scanners. These were the first with the red “scanning” LEDs that Bearcat made famous in the 60’s and 70’s. The BC-A scanned only the AM air band between 118-136 MHz. You needed to buy crystals of course to receive up to eight channels. What’s really fun about this radio is the little red propeller painted by the factory on the speaker grille. Thank you again Don for a great addition to our museum.

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Visit the Museum
National Police Scanner Museum
260 Hopping Brook Road
Holliston, MA 01746

Hours
Monday – Thursday
10AM – 4PM
Friday
10AM – 2PM

Show Off Your Shack!

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We would love to see photos of your shack at your home, office or vehicle, or even your antenna set-up. A few times a month the Scanner Master Blog will feature a customer shack, maybe yours! Some of you may be asking what is a “Shack”? It’s your monitoring post where you spend your time listening to your scanners. If you think you have a cool set-up we would love to see it. Check out the shacks so far! Your Shack could be here, Next!

Simply follow the steps below to show off your shack! Step 1 Take photos of your shack, up to 4 jpg photos. —

Step 2
Description of your shack:
  • What your station consist of … scanners, two way radios, and so on.A little about yourself:
  • Your Name
  • Your City and State
  • Ham Call Sign (if you have one)
  • How long you been in the hobby?
    What you like to listen to? —

Step 3
E-mail us your write up and attach your photos and keep eye on the Scanner Master Blog!

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Scanner Master reserves the right to edit text, and photos. We may not be able to feature all “Show Off Your Shack” entries.