Tag Archives: Digital Communications

SDS100 Hints, Tips and FAQ’s

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Here are a Baker’s Dozen of hints and tips to make life with your new SDS100 scanner happier. If your question is not answered let us know and maybe we can add it to Part 2!

1)         What is the deal with the battery?

Uniden designed the radio with a new Lithium Polymer battery pack, getting away from using common AA cells. While a lot of people preferred the AA cells since they can be easily obtained and swapped out, they just could not provide enough current to run the radio for a decent amount of time. The Lithium Polymer pack that comes with the radio was supposed to be sufficient but Uniden was not happy with the results so they designed a larger pack to be used. Unfortunately the radio was already on the assembly line by the time it was discovered that the battery life was not up to snuff.

Uniden decided to allow the radio to be sold and distributed as it was but included a notice in the box to advise purchasers to sign up for a FREE larger battery pack once they are available, likely in August 2018. Sign up at Uniden’s website and they will send you the new larger battery as well as a replacement battery door at no cost.

Once these batteries are available there should also be available for sale extra batteries. Eventually some sort of external charging device will also be available so you can charge one battery while using another.

2)         Can I charge the battery and run the radio at the same time?

Actually, on the SDS100 you can! While other Uniden scanners do not support this, as long as your charger has sufficient current capability you can charge the battery with the radio on as long as you have that option turned on in the Settings>Battery Options>Set Charge While On menu.

Why would you not want this option turned on? The only reason I see is that the red or green charge light will be on all the time when the radio is plugged in. It might take a while longer to charge the battery when the radio is on but it should not be a big issue.

3)         What else can I use to charge the battery?

The SDS100 comes with a USB charger. Alternately any USB charger will power and/or charge the SDS100 battery. If you have a smartphone or other USB device charger you can use it if you don’t want to use the charger that came with the radio.

In the car you can use any USB port to power/charge the radio. Most cars these days will have a USB port to charge your phones and other devices, these work well with USB powered scanners like the SDS100.

4)         What is the deal with the raised ridge by the antenna connector?

That ridge is part of the water proofing of the radio. When used with the supplied rubber duck antenna this helps provide a seal to block water from getting into the radio. The supplied SDS10 antenna has a rubber gasket that fits this ridge.

This does however block use of many third-party antennas and adapters. The SDS100 comes with an SMA-BNC adapter so you can use your BNC antennas but with this adapter you will not have the water resistance provided with the supplied antenna.

5)         What is that little hole on the back of the radio? Am I missing a screw?

That hole below the belt clip knob is there to provide a case breather to prevent pressure issues. The radio is still water resistant due to other parts inside the case. On some radios there have been issues with elevation changes causing the case to pressurize and damaging components. This pressure relief helps to prevent these issues.

6)         It is hard to see the color screen in sunlight, what can I do?

The SDS100 color screen is a thing of beauty but can be difficult to read in direct sun. If you go into display settings you can select white on black or black on white instead.

7)         What are the “Detail” and “Simple” screen modes?

The SDS100 has a fully customizable display. You can set it up to display just the basic information (Simple) or all kinds of special information (Detail) when receiving. Almost every item can be positioned where YOU want to put it. You can even select the colors each item is displayed in.

Simple Mode shows just basic information in an uncluttered way. Detail Mode allows you to show many different details about what you are listening to, such as trunking ID’s, PL tones etc. so you can analyze systems you are listening to. You can switch between these at will and change the way they look on the radio via the keypad or Sentinel.

8)         What are the software options?

The SDS100 uses the free Sentinel software to do the database and firmware updates. This is the same version as used on the BCD436HP and BCD536HP scanners and you can share files back and forth among all 3 radios. There is a separate version of Sentinel used for the HomePatrol models. The HomePatrol modes Sentinel has a brown icon, the 436/536/SDS version uses a green icon. Sentinel can also be used for programming Favorites lists as well.

ARC536 by Butel can be used to also program Favorites Lists, it provides the familiar Butel interface so if you have used other ARC products you will feel right at home. The Pro version also supports Virtual Control as well as other features.

9)         Will there be a base/mobile version of the SDS100?

Yes! The SDS200 is identical in operation and programming to the SDS200, but in a mobile package with a larger display.

10)       How does the GPS unit connect to the SDS100?

The Uniden BC-GPSK GPS receiver works on many different Uniden scanners and comes with several cables to adapt it to these scanners. With the SDS100 (as well as the BCD325P2) however you need a different cable. This special adapter cable, available at scannermaster.com, replaces everything but the GPS disk and attached cable. Plug the round plug from the GPS into this cable, the USB plug into a USB power source and the small plug into the Charge/USB jack on the radio. The radio will be powered/charged from the GPS cable as will the GPS itself.

11)       Sharing Favorites Lists with other scanners

The SDS100 can share the same Favorites Lists as the BCD436HP and BCG536HP, and since they all use the same version of Sentinel, it is really easy to share. You can create different Profiles for each scanner if you want or just program them all the same.

To share files from other radios you would need third party software and import/export those files with that software.

12)       If I have many Talkgroups or Sites in my trunked system will it slow down the scanner?

If you have many TALKGROUPS then no, it will not slow the scanner down. The SDS100 (and other Uniden scanners) does not actually scan talkgroups, it scans SITES and if it sees an active Talkgroup it looks to see if it is in an active Favorites list and Department. If it is it displays the name and listens to the talkgroup. If not it ignores it and moves on. All this is done in fractions of a millisecond.

If you have that trunked system’s Favorites List set to Trunked Search the scanner will look for the talkgroup and see if it is listed. If it is in the radio it will show the name etc. and hear the traffic. If it is not already programmed into the radio it will display it as “Unknown” with the Talkgroup number. If you can identify the user you can add it to your Favorites List.

What can slow down your scanner is if you have a lot of SITES programmed into the radio that you have no chance of hearing. If your area uses a large regional or statewide system then either turn off or delete the sites you would not be able to hear. (The radio’s manual describes how to do this…). The fewer sites the radio has to go thru the faster it will get to them.

13)       Do I need ProVoice, DMR or NXDN?

Well, maybe, maybe not… Check the RadioReference database and see if anything in that area use these modes. If they use them in the areas you want to listen to then you might want to get the upgrades. ProVoice is used mostly by public safety agencies in specific areas including Oklahoma City, San Antonio, Denver and Albuquerque.

DMR and NXDN are mostly used by business operations and campus installations but are occasionally used by smaller police and fire departments as it is less expensive than P25 digital systems.

14) Where can I go for more information?

https://wiki.radioreference.com/index.php/SDS100_and_SDS200_FAQ_Page has a ton of info on the SDS100 and SDS200

The SDS-100 and why it is so revolutionary

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If you haven’t heard already, the new Uniden SDS-100 handheld digital scanner has taken the prize as the most desired scanner available. Introduced in the spring of 2018 and finally available in June, we sold every one we had and were promised and just now are able to keep them in stock for regular purchases.

What makes the SDS-100 so special? Why does it work so well? Why is it worth all the extra money it costs? Glad you asked!

The biggest advantage to the SDS-100 has over other scanners is it’s ability to monitor Linear Simulcast Modulation (LSM, also known as P25 Simulcast) systems. Traditional scanners do not work very well often with LSM systems but the SDS-100 handles them much better, almost as well as a regular system radio like the police use. Other scanners tend to break up, miss words or phrases or just not hear it al all.

Why, you might ask, does this happen? Simply put, a simulcast system transmits the same traffic on the same frequencies at the same time from 2 or more locations. A simulcast system would transmit from multiple sites to provide better coverage within its intended operational area. These signals then tend to arrive at your scanner with slightly different time delays. Even though these time differences are almost indescribably small, the fact that they are digital1’s and 0’s makes them interfere with each other. The 1’s from one tower tend to block the 0’s from another tower. This causes interference and sometimes the interference is so bad as to block the entire conversation.

The SDS-100 uses a totally different internal architecture than other scanners, basically using a Software Defined Radio (SDR) with True-IQ processing to more properly decode LSM transmissions. This means that the SDS-100 will receive these simulcast systems with little to no distortion or interference.

There are other advantages to the SDS-100 SDR-based architecture. It allows other features and capabilities to be added down the road. While Uniden has not announced any of these features yet the possibilities are endless.

The SDS-100 works much like the BCD436/536 series scanners, the interface is very similar and they use an updated version of the Sentinel software so you can share your Favorites Lists between them.

The other big feature with the SDS-100 is the color display. This display can be used in either a “Simple” or “Detail” mode. The Detail mode is entirely customizable. You can place any of dozens of different fields almost anywhere on the screen and assign any color to just about any item. You can switch back to Simple mode and just have the basics, still in color or even switch to a simpler black and white scheme that works better in bright sunlight.

The SDS-100 is an amazing radio. If you have simulcast systems in your area then it works much better than other scanners. While it is more expensive than other scanners it is well worth it!

Using a two-way radio as a scanner

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One of the more common question we get here at the opulent ScannerMaster Palace is how do I program this (Brand X) radio to my local systems. Usually it is one of those off-shore $40 two-way radio with unpronounceable names that are flooding the market on eBay and in stores.

The basic answer is that you don’t. These radios are intended as Ham radios and are basically toys. Some can be made to receive on VHF and UHF conventional analog channels and even talk on them.  This is not a good thing. First off the build quality on these things is poor. They are designed not for performance but for cheapness. If the radio breaks it usually cannot be repaired.

If your area still uses VHF or UHF analog channels then these might be able to be used to receive your local channels but they cannot do any type of digital or trunked system.

These cheap radios are not ideal for most monitoring anyway. They lack the features scanner buyers have come to expect such as banks, scanlists or quick-keys. They also usually do not support other typical scanner features like CloseCall, Fire tone out, easy field programming etc. They often do not work on aircraft, either civilian or military.

For not much more than you will pay for one of these cheap toys you can get a decent basic scanner like the BC125AT or WS1010 that will run rings around  them with the feature sets.  Our basic scanners start out at under $100 and have way more features than these junk toys.

When the best scanner isn’t a scanner (Unication Receivers)

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Unication G5 Dual BandIf you live in an area covered by a Simulcast P-25 radio system you likely have suffered from Simulcast Distortion. This is the interference and missed calls caused by simulcast sites of these radio systems interfering with each other. All scanners have this issue and there are various things one can do to remedy the situation. This includes relocating or reducing the antenna, use of a directional antenna or turning on the attenuator.

Sometimes even this doesn’t help. If you really get in a bind there are other ways to get better reception. For some this means getting a specially programmed two-way radio set up on the system and using it as a monitor. While sometimes these can be programmed for receive only there are problems with this approach. First off is legality. Unless authorized by the system owner it may be illegal to have such a radio set up on the system due to the use of a “System Key”. Some states even This is considered to be intellectual property and restricted to authorized personnel. Even if you got past this hurdle two-way radios for these systems are expensive, sometimes over $5000. Add into that programming software ($300) and cables ($200) and pretty soon you are talking about real money.

The Unication receivers provide a possible solution that is much more reasonably priced, does not require permission or special codes or keys for the system but with reception rivaling that of the expensive radios at a fraction of the cost. The downside is that the Unication is not as flexible as a scanner and does not allow for field programming.

The Unication provides professional quality reception at a hobbyist price. While more expensive than scanners, it receives P25 Simulcast systems as well as the expensive two-way radios do at a much lower price.

ScannerMaster can program the Unication radio for you, be sure to select this option at the time of purchase if you want it. You can also do the programming yourself with a Windows computer, the software is free from Unication. Of course if there are any questions our knowledgeable staff is here to help!

The Unication G4 works in the 700 and 800 MHz. bands. The G5 works in these bands plus another, such as VHF or 2 different UHF bands. Currently they work on Phase 1 systems only but a Phase 2 upgrade will be available soon. This will be a paid update but pricing has not yet been announced.

DMR, ProVoice and Ultimate Updates for Uniden Scanners.

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ScannerMaster offers a service to install the various paid updates for Uniden HomePatrol, x36 and P2 series scanners. These updates include the HomePatrol Ultimate Update (for HomePatrol 1 and 2 scanners) as well as the ProVoice and DMR/TRBO updates for the BCD436HP, BCD536HP, BCD996P2 and BCD325P2 scanners.

If you buy one of these scanners from ScannerMaster we offer a service to install these options for you before we ship the scanner. You can also send the scanner to us to perform the update, we then send the radio back to you.

Sometimes however it is not practical to send the radio to us. For US and Canadian customers it is pretty simple to buy the update directly from Uniden and install it yourself. For customers in other countries however it is a different story. Uniden can only accept credit cards from US and Canadian addresses. If you live in other countries then Uniden cannot accept your credit card for payment for these updates. They will refer you to a third party like ScannerMaster to obtain your updates.

ScannerMaster can accept credit cards from most countries. As long as the card works on our payment system we can provide you with the secret code to unlock the update for your radio. There are a couple things you will need to do to make this all work out:

First you need to update the FIRMWARE for your scanner. This is so important that if you don’t do it the paid updates just will not work! On the HomePatrol and x36 scanners it is done thru the Sentinel software, on the 325 and 996P2 radios it is done thru a separate (free) program available from Uniden’s website.

Once you have done the Firmware Updates then you need to obtain the “ESN” (Electronic Serial Number” from your scanner along with the “SUM” code. Here are the procedures for this:

HomePatrol-1 and HomePatrol-2:

  • Press Menu
  • Press Advanced Menu
  • Press the down arrow to get to the second page of items
  • Press the Version Information Button.

The ESN is listed and starts with 36 for the HP-1 and 37 for the HP-2. The SUM Code is the last 3 digits past the second dash. The ESN will look something like 36327-0040012345-123, the SUM code is the “123” part.

BCD436HP, BCD536HP, BCD325Ps and BCD996P2:

  • Press Menu
  • Select Settings.
  • (If you do NOT see “Upgrade” as an item in the list go back and update the firmware and start over!)
  • Select See Scanner Information
  • Select Firmware Version
  • The ESN will be listed as “SN37……”
  • The SUM Code will be a 3-digit letter/number combination.
  • We need both the ESN and the SUM Code. Don’t worry about the M-VER code.

We need the complete ESN and the SUM Code as well as the model of radio you have. With this info we can obtain the one-time code that unlocks the feature you want and send that code to you. You then go to the Upgrade menu on your scanner and enter it using the rotary knob to select the numbers. Once the code is properly added the radio will think it over for a minute or so and then announce that it was successful.

Once properly updated the code will stay working on the radio and will not need to be reinstalled. The code will only work for the radio it was obtained and if you dispose of the radio there is no way to transfer the code or feature to another radio.

Trunking System Types Glossary

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Earlier we discussed the differences between Type 1 & 2 and Phase 1 & 2 trunking systems. This week we will discuss some other formats of trunking. I choose to use the easier to understand mnemonics of 1 and 2 rather than the more correct I and II for some of these systems. These mnemonics are often interchanged.

“Motorola” trunking systems include Type 1, Type 2 and Type 2i systems. The original Type 1 systems used a 3600 baud control data signal and a Fleets/Subfleet programming style. In time it was found to be too limiting, it restricted the number of subfleets and radios that could be accommodated within the Fleets. Motorola developed what was called Type 2 trunking that used a similar 3600 baud control data signal but removed the restrictions about Fleets and Subflleets and removed many of the limits on radios. Type 2 systems could have more than 65,000 individual radio ID’s and thousands of Talkgroups.

Some Type 1 systems were upgraded, either to Type 2 or to a hybrid system that allowed both Type 1 and Type 2 radios, this was commonly referred to as Type 2i. A later version of Type 2 trunking, called APCO P16, used the same Type 2 control data but allowed either analog or digital modulation.

APCO P25, as we discussed last week, is an all-digital format sold by several manufacturers, including Motorola, Harris and others. The format was developed by and for APCO and is licensed from them. The system was designed to be interoperable between the several vendors but often they add features that only they can provide so as to rope in customers to continue buying their radios instead of radios from other companies. One way to tell a Motorola designed system apart is by the control channels. On Motorola systems the Control Channel rarely changes and there are only 2 to 4 channels that they would rotate to if one becomes unavailable. Harris designed systems can use any of the channels for control data and some of these rotate the control data regularly.

P25 voice is also commonly used on conventional (non-trunked) channels as well.

There are two main types of P-25; Phase 1 and Phase 2 (or Phase I and II). Phase 1 allows a single conversation on a voice channel while Phase 2, a form of TDMA, allows 2 on each channel, effectively doubling the capacity of the system.

Most scanners these days only require the current Control Data channel for many of the P25 and Motorola trunking systems to track them.

EDACS is a trunking system originally sold by General Electric as a competitor with Motorola Type 1 and later Type 2 systems. This comes in 2 different types, the 9600 Baud control data commonly used on 800 MHz. systems and 4800 baud control data mostly used on UHF and 900 MHz. EDACS systems can use either analog voice or digital voice, called ProVoice. While any trunking scanner can handle analog EDACS systems only certain Uniden scanners (BCD325P2, BCD996P2, BCD436HP and BCD536HP) scanners can monitor ProVoice operations and these require the ProVoice paid upgrade.

EDACS is commonly used for public safety and less often in business applications. It shares many features with the Motorola trunking formats but is not compatible with it. It can be used as Single Site, Simulcast or Networked or some combination of these.

After several years GE sold the EDACS product line and it bounced around to several companies before landing at Harris Communications. Since EDACS is no longer sold or supported by Harris many of the systems have been shut down or converted to other formats. At some point EDACS systems will all be shut down as parts become unavailable for repairs.

To program an EDACS system into a scanner one needs to put the channels in their proper assigned slots. This is called the “LCN” (Logical Channel Number). This is because the radio only sends the channel number, it is up to the scanner or other radio to match this with the actual frequency.

LTR (Logic Trunked Radio) is a popular format for business users and occasionally used for public safety. This format does not use a dedicated control channel like Motorola, EDACS or P25 systems do. Instead data is sent piggybacked onto the regular traffic on the channel advising specific radios to go to a channel for a message. While this allows all channels to be used for voice messages it is not as robust as other systems so is not often used for police and fire use.

One can tell is an LTR system is in us, there is a characteristic repeater key-up on most channels. This is sending data to radios assigned to that channel as it’s “Home Channel”. Most trunking scanners can handle LTR systems, the trick is determining the LCN slots properly.

DMR/TRBO/NXDN systems can be either conventional or trunked. Some systems can be trunked with a single channel, using sub-audible codes to separate the groups. These systems use TDMA for voice traffic so multiple conversations can be carried on one channel.

While used mostly for business activities these systems occasionally are used for public safety, especially in the SE states.

MotoTRBO is a brand name used by Motorola for it’s DRM offering. While there are slight differences a DMR scanner works fine for unencrypted TRBO systems.
DMR is available on certain Uniden and Whistler scanners.

NXDN trunking is very similar to DMR but just different enough to require a different mode. As of this writing (Spring 2017) NXDN was only available on the TRX-1 and TRX-2 scanners by Whistler.

Type 1, Type 2, Phase 1, Phase 2, what’s the difference?

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There is often confusion between different types of trunked systems. One of the most confusing things is the names of some systems. We get calls and letters all the time asking about Phase 2 and Type 2 systems and whether a particular scanner will work on them. They are different and the difference will determine if your scanner will work with it.

TYPE 2 (more accurately but less often written as TYPE II) systems are older Motorola trunking systems that use 3600 baud control data channels. These are commonly referred to as just “Motorola” systems when programming scanners. These were an evolution from the original Type 1 and Type 2i systems. The difference between Type 1, 2i and 2 systems is the way talkgroups are developed. Type 1 systems use a Fleet/Subfleet system that resulted in limited flexibility to assign talkgroups. Most of these systems have been shut down or updated and very few remain in use. Type 2 systems had a different method of assigning talkgroups and allowed greater flexibility. Some systems were called Type 2i, and were a hybrid between Type 1 and Type 2 systems.

Newer Type 2 systems, referred to as APCO P16 systems, allowed either digital, analog or both forms of modulation. There are still many of these systems in use all over the country.

PHASE 1 and PHASE 2 (more accurately referred to as Phase I and Phase II) systems are totally different than Type 1 or Type 2 systems. Phase 1 and 2 systems are forms of APCO P-25 digital systems that use 9600 baud control data channels and all digital modulation. Phase I systems have a single voice path per frequency while Phase II allows 2 voice paths per frequency, effectively doubling the amount of traffic a set number of channels can handle.

It gets even more confusing when programming some radios. Some scanner program the Type 2 and Phase 1 or 2 systems with the same system type, others have different selections. On the user end, most Motorola P25 (Phase 1 or 2) radios are also capable of being used on the older Type 2 systems.

Next week we will look at some of the other trunking systems like EDACS, LTR and TRBO.

ProVoice, DMR, MotoTRBO, NXDN and scanners FAQ

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Recently Uniden and Whistler announced scanners with capabilities of handling new digital formats. Each company has announced updates to their top-tier scanners and Whistler has also announced new models.

Here are some of the more frequently asked questions:

Q: What is DMR?

A: Digital Mobile Radio (DMR) is a digital format, similar in function to APCO P-25. It is mostly used by businesses but occasionally by public safety users. It is less expensive than P25 for the end user but it is not compatible with P-25 radios. It can be used in conventional or trunked modes.

Q: What is MotoTRBO?

A: It is Motorola’s implementation of DMR. They added a few features to the DMR standard and named it TRBO. DMR scanners can handle TRBO.

Q: What about encryption?

A: If the user selects the Encrypted mode then scanners cannot monitor it. There are no modifications or upgrades that can be made to get past radio encryption.

Q: What is Uniden offering?

A: Uniden has announced updates to its BCD436HP (handheld) and BCD536HP (desktop/mobile) scanners. One update is for ProVoice, a digital format used for some public safety purposes in parts of the country. They have also announced updates for DMR and MotoTRBO formats occasionally used by public safety but more often used by business users. Each of these updates are paid and ScannerMaster can install them for you.

Q: What is Whistler offering?

A: Whistler has announced updates for its WS1080 and WS1088 (handheld) and WS1095 and WS1098 (Desktop/mobile) scanners for DMR and MotoTRBO. These are free updates that are installed by updating the firmware in EZ-Scan. Again, ScannerMaster will be happy to install these for you as part of our Setup & Optimize service. No ProVoice upgrades have been announced for Whistler scanners.

In addition, Whistler has announced 2 new scanners. The TRX-1 (handheld) and TRX-2 (desktop/mobile) will work on DMR and MotoTRBO out of the box and will be updatable later for NXDN. (Expected about January 2017.)

Q: What about NXDN?

A: NXDN is a separate digital format used by some public safety agencies and businesses. It is slated to be used by the nations railroads once the required updates are made to the railroad’s infrastructure and radio fleet.

Whistler has already announced that NXDN will be available sometime in late 2016/early 2017 for its TRX-1 and TRX-2 scanners but will not be available for others. Uniden has not announced any NXDN updates yet but has said they are working on “other formats”.

Q: What about DMR trunking?

A: Both the Uniden and Whistler scanners will track DMR trunking systems.

 Q: My question isn’t answered here. Where can I go for more information on these scanners or to buy them?

A: You can send your questions via email or call 1-800-SCANNER.

DMR Scanning is coming soon! FAQs & More

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DMR Scanning is coming soon! Here are some FAQ’s

On May 16, 2016 Uniden announced that the BCD436HP and BCD536HP scanners will soon be capable of being updated to allow reception of DMR and MotoTRBO communications. There are a lot of questions out there, here are some of them:

Q: What scanners will this work on?
A: At this time ONLY the BCD436HP and BCD536HP scanners.

Q: Will I be able to upgrade my (insert model here) scanner for DMR?
A: If it isn’t a BCD436HP or BCD536HP then no. There are no upgrade paths for ANY other scanner model.

Q: How much will it cost to update my scanner for DMR?
A: If you do it yourself the introductory price is currently $50 from Uniden. If you prefer ScannerMaster perform the update for you then it will be $69.95 plus return shipping (if not purchased with a new radio). The price may change.

Q: What formats of DMR will this update work with?
A: Conventional DMR and MotoTRBO as well as Capacity Plus and Connect Plus trunking.

Q: What about NXDN? IDAS? IDEN?
A: Only DMR and TRBO formats are covered now. Any possible future formats (if any) would be announced later.

Q: I have 2 (or more) x36 radios. Do I need to pay for each one? How does the pricing work?
A: The above prices are PER RADIO. If you want to update more than one radio you will have to pay for each.

 

Q: Do I need to have the ProVoice update also?
A: No, they are separate updates and are not dependent on each other. You can have the ProVoice and DMR updates at the same time, or just one or the other. Each is a separate purchase.

Q: If I update my radio now and sell it can I install the update to my other radio?
A: No. Once updated the update will only work with that radio. If you sell the updated radio the update stays with the radio, you cannot remove it and install it into a different one.

Q: When can I obtain the update?
A: As soon as Uniden makes it available. As of mid May 2016 they are still tweaking the update and ironing out some wrinkles to ensure a smooth installation and operation.

Q: How do I do the update?
A: Hard way: First you update the radio with the latest Uniden Firmware Update for the x36 radios by using Sentinel. Then you obtain the ESN (Electronic serial number) via the menu system of the radio. Then you go to Uniden.com and order the update, providing the ESN at the time. You will then be provided with a one-time code to enter into the radio via the radio’s menu system. After all that the x36 radio will be capable of decoding DMR audio and trunking.

Easy way: Just send the radio to us and we will do all this for you and return the radio to you. Fill out the form at (insert link to form) and send it and the radio to us and a little while later you will get it back ready to go with the DMR Update installed.

Q: Will I be able to see it in action first?
A: Sure, come see us at HamVention 2016 this weekend in Dayton OH. ScannerMaster will be in Booth 402 to demonstrate the update to you!

If there are any other questions please contact us at support@scannermaster.com or 800-SCANNER and we will do our best at answering it!