One of the services we have here at ScannerMaster is called Hometown Programming. You can send your scanner to us and we will program it for you. It is pretty much as simple as that! These services allow your radio to be ready to go as soon as you receive it.
There are actually 2 different programming services here, the right one for you depends on the radio you have or are going to buy. “Hometown Programming” refers to programming traditional scanners as opposed to “Zip Code” location based scanners. “Optimizing” refers to the updates and programming done on the various Location Based scanners, such as the HomePatrol, BCD436/536HP models and the newer Whistler WS1080/1088/1095 and 1098 scanners.
For Hometown Programming we will program in the county of your choice, including the local police, fire & EMS channels as well as the local State Police or Highway Patrol channels. One can add additional counties if they choose for an additional fee.
When we Optimize a location based scanner we will update the database on the memory card, make sure the radio firmware is current and create a local Favorites List for your area. We will also set the location to your ZIP Code.
We also offer firmware updates and installation of features like the Extreme or ProVoice Updates on certain capable scanners.
If you buy the scanner from us we can do the programming before we ship the radio to you. While this might delay the receipt of your radio by a short time, it saves the shipping costs and lets you enjoy your scanner as soon as you receive it, knowing that it has the most up to date programming available.
If you already have the scanner you can send it to us and we will program it then return it to you. Please make sure to use the forms found at
https://www.scannermaster.com/Articles.asp?ID=365
to make sure we have all the information needed to make the radio right for you. All the information you (and us) need is on the form, including the address to send the radio. Return time varies depending on the volume of radios in process but radios are returned as soon as we are done programming them.
While we do not do repairs on scanners there are times when all it needs is to be reprogrammed. If you aren’t sure call us at 1-800-SCANNER and one of our reps will help you decide.
