Basic Troubleshooting – How to fix a silent scanner

So your fancy scanner no longer works. Is it the scanner itself or did your local agencies move to new channels? Today we will discuss ways to find out.

The first thing I tell callers when they say their scanner is dead is to try the local weather channels. Almost everyone is in range of one of the National Weather Service radio stations on 162.400 thru 162.550. If you try each of the 7 channels (listed below) and nothing is heard then there may well be something wrong with the radio. If you have another scanner or weather radio handy try that one. If the other radio works then there is likely something wrong with the first radio.

Here are the weather frequencies that you can check to see if your scanner is working properly:

  • 162.4000
  • 162.4250
  • 162.4500
  • 162.4750
  • 162.5000
  • 162.5250
  • 162.5500

If the weather channel works on your scanner then we should look to programming. If the radio worked before but no longer hears the local police, fire or other agencies you used to listen to then they may have changed frequencies. Several states have recently updated their wide-area radio systems, if you live in Ohio, Indiana or South Carolina there is a great possibility that this is what occurred. Alternately, some agencies have switched to existing regional radio systems such as these states or those in Illinois, Missouri, Wisconsin, Michigan Colorado, Louisiana and Mississippi among others.

The best thing to do is check the RadioReference.com database and forums. If you recently lost your target there is likely someone else who has also. I had a caller the other day from northern Arizona say his police department disappeared, he listened to them over the weekend and then on Monday they were gone. We found that they had just switched to a new P25 digital system. While it was not yet listed in the RadioReference database it was being discussed in the RadioReference forums for Arizona.

If all this fails and you cannot find the target anywhere by searches with the scanner there are still a couple more tricks. Remember that public safety communications systems are expensive. They don’t go out and buy them on a whim. Purchases of that size usually must be approved by the local boards, City Council, County Supervisors etc. Look at these board’s websites for meeting minutes and agenda items. This is all public information and most places these days post them to the web. You can sometimes find all kinds of interesting information on the systems, sometimes even complete technical details, frequencies and talkgroup information get put up there!

Check with your local officers and administrators. While often they might not be technically savvy they might know that “we switched to the County system” or something. Also look for the type of radio they are carrying or have installed in the vehicle. That can sometimes point to the radio system type they are using.

Once you find out what system they are using and the frequencies etc. reprogram or replace your scanner to match.

Get your Police Scanner for a Snow Storm

By Jonathan Higgins

Stay ahead of the storm with a police scanner.

Before you head out and on the road!

  • Keep update on traffic accidents.
  • Keep a pulse on traffic delays and backups.
  • What roads are treated and plowed.
  • Up-to-minute Weather updates from NOAA Weather Radio.

Looking to get into the hobby:
I would recommend a portable unit because you have may power options, such as rechargeable/alkaline, AC and DC Power. Portables are compact and easy to take everywhere with you.  We can program the scanner for you or you can program it with computer software, USB cable, and Radio Reference subscription. Not sure what police scanner to get?  Drop us a e-mail!

Already own a scanner? Here are some programming tips…
In addition to programming your local Fire EMS and state/local police you may want to program some storm related departments such as:

  • Local and Statewide Emergency Management Agencies
  • Highway/Dept of Public Works
  • Electric Utilities Company
  • Intercity Fire and Police Networks
  • Traffic gathering networks

Most of this can be found on RadioReference.com

You don’t always need to scan these departments, but you can stored them in the scanner, so in an event of a storm they can be turn on.

Tips for Scanning During Severe Weather

By Jonathan Higgins
When making up your Emergency Preparedness Kit you may want to add a scanner to the list. A scanner will give you a tool of knowledge during a storm. You can get weather updates, road closures, and so much more.

Severe Weather Scanning
Having a scanner can be very helpful during a severe weather event. With most scanners you can get updates on weather via NOAA Weather Radio. Some scanners can alert you when there is severe weather coming, such as hurricanes, Tornados, severe thunderstorms and so on. Monitoring your local and state public safety will keep you informed what going on during the event.

What type of scanner do we recommend?
We highly recommend a portable scanner, in the event of power failure. Portable scanners are easy to carry with you and also operate on batteries, AC and DC power.

The Scanner models below will have NOAA Weather Radio plus weather alert technology. To see what scanner is the best for your area please visit our sister website: http://www.policescanners.net

   Type of Scanners Uniden Scanners
Analog trunking Uniden BC346XT
Digital Trunking Uniden BCD396XT
Pre Programmed Uniden HomePatrol-1

If your new to the scanning hobby, we have programming options available for each model listed above. We also carry software for programming too.

Recommend accessories with your portable scanner:

  • Carrying Case
  • AC adapter and mobile power cord
    (most scanners come with AC Adapter)
  • Alkaline /Rechargeable Batteries
  • Battery Charger with AC and DC plugs

    Already own a scanner? Here are some programming tips…
    In addition to programming your local Fire EMS and state/local police you may want to program some storm related departments such as:

  • Local and Statewide Emergency Management Agencies
  • Highway/Dept of Public Works
  • Electric Utilities Company
  • Intercity Fire and Police Networks
  • Most of this can be found on RadioReference.com

    You don’t always need to scan these departments, but you can stored them in the scanner, so in an event of a storm they can be turn on.

    Helpful Links: Basic Emergency Supply Kit
    Disaster Supply Kit
    Hurricane Evacuation Kit