Category Archives: New Products

SDS100 Hints, Tips and FAQ’s

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Here are a Baker’s Dozen of hints and tips to make life with your new SDS100 scanner happier. If your question is not answered let us know and maybe we can add it to Part 2!

1)         What is the deal with the battery?

Uniden designed the radio with a new Lithium Polymer battery pack, getting away from using common AA cells. While a lot of people preferred the AA cells since they can be easily obtained and swapped out, they just could not provide enough current to run the radio for a decent amount of time. The Lithium Polymer pack that comes with the radio was supposed to be sufficient but Uniden was not happy with the results so they designed a larger pack to be used. Unfortunately the radio was already on the assembly line by the time it was discovered that the battery life was not up to snuff.

Uniden decided to allow the radio to be sold and distributed as it was but included a notice in the box to advise purchasers to sign up for a FREE larger battery pack once they are available, likely in August 2018. Sign up at Uniden’s website and they will send you the new larger battery as well as a replacement battery door at no cost.

Once these batteries are available there should also be available for sale extra batteries. Eventually some sort of external charging device will also be available so you can charge one battery while using another.

2)         Can I charge the battery and run the radio at the same time?

Actually, on the SDS100 you can! While other Uniden scanners do not support this, as long as your charger has sufficient current capability you can charge the battery with the radio on as long as you have that option turned on in the Settings>Battery Options>Set Charge While On menu.

Why would you not want this option turned on? The only reason I see is that the red or green charge light will be on all the time when the radio is plugged in. It might take a while longer to charge the battery when the radio is on but it should not be a big issue.

3)         What else can I use to charge the battery?

The SDS100 comes with a USB charger. Alternately any USB charger will power and/or charge the SDS100 battery. If you have a smartphone or other USB device charger you can use it if you don’t want to use the charger that came with the radio.

In the car you can use any USB port to power/charge the radio. Most cars these days will have a USB port to charge your phones and other devices, these work well with USB powered scanners like the SDS100.

4)         What is the deal with the raised ridge by the antenna connector?

That ridge is part of the water proofing of the radio. When used with the supplied rubber duck antenna this helps provide a seal to block water from getting into the radio. The supplied SDS10 antenna has a rubber gasket that fits this ridge.

This does however block use of many third-party antennas and adapters. The SDS100 comes with an SMA-BNC adapter so you can use your BNC antennas but with this adapter you will not have the water resistance provided with the supplied antenna.

5)         What is that little hole on the back of the radio? Am I missing a screw?

That hole below the belt clip knob is there to provide a case breather to prevent pressure issues. The radio is still water resistant due to other parts inside the case. On some radios there have been issues with elevation changes causing the case to pressurize and damaging components. This pressure relief helps to prevent these issues.

6)         It is hard to see the color screen in sunlight, what can I do?

The SDS100 color screen is a thing of beauty but can be difficult to read in direct sun. If you go into display settings you can select white on black or black on white instead.

7)         What are the “Detail” and “Simple” screen modes?

The SDS100 has a fully customizable display. You can set it up to display just the basic information (Simple) or all kinds of special information (Detail) when receiving. Almost every item can be positioned where YOU want to put it. You can even select the colors each item is displayed in.

Simple Mode shows just basic information in an uncluttered way. Detail Mode allows you to show many different details about what you are listening to, such as trunking ID’s, PL tones etc. so you can analyze systems you are listening to. You can switch between these at will and change the way they look on the radio via the keypad or Sentinel.

8)         What are the software options?

The SDS100 uses the free Sentinel software to do the database and firmware updates. This is the same version as used on the BCD436HP and BCD536HP scanners and you can share files back and forth among all 3 radios. There is a separate version of Sentinel used for the HomePatrol models. The HomePatrol modes Sentinel has a brown icon, the 436/536/SDS version uses a green icon. Sentinel can also be used for programming Favorites lists as well.

ARC536 by Butel can be used to also program Favorites Lists, it provides the familiar Butel interface so if you have used other ARC products you will feel right at home. The Pro version also supports Virtual Control as well as other features.

9)         Will there be a base/mobile version of the SDS100?

Yes! The SDS200 is identical in operation and programming to the SDS200, but in a mobile package with a larger display.

10)       How does the GPS unit connect to the SDS100?

The Uniden BC-GPSK GPS receiver works on many different Uniden scanners and comes with several cables to adapt it to these scanners. With the SDS100 (as well as the BCD325P2) however you need a different cable. This special adapter cable, available at scannermaster.com, replaces everything but the GPS disk and attached cable. Plug the round plug from the GPS into this cable, the USB plug into a USB power source and the small plug into the Charge/USB jack on the radio. The radio will be powered/charged from the GPS cable as will the GPS itself.

11)       Sharing Favorites Lists with other scanners

The SDS100 can share the same Favorites Lists as the BCD436HP and BCG536HP, and since they all use the same version of Sentinel, it is really easy to share. You can create different Profiles for each scanner if you want or just program them all the same.

To share files from other radios you would need third party software and import/export those files with that software.

12)       If I have many Talkgroups or Sites in my trunked system will it slow down the scanner?

If you have many TALKGROUPS then no, it will not slow the scanner down. The SDS100 (and other Uniden scanners) does not actually scan talkgroups, it scans SITES and if it sees an active Talkgroup it looks to see if it is in an active Favorites list and Department. If it is it displays the name and listens to the talkgroup. If not it ignores it and moves on. All this is done in fractions of a millisecond.

If you have that trunked system’s Favorites List set to Trunked Search the scanner will look for the talkgroup and see if it is listed. If it is in the radio it will show the name etc. and hear the traffic. If it is not already programmed into the radio it will display it as “Unknown” with the Talkgroup number. If you can identify the user you can add it to your Favorites List.

What can slow down your scanner is if you have a lot of SITES programmed into the radio that you have no chance of hearing. If your area uses a large regional or statewide system then either turn off or delete the sites you would not be able to hear. (The radio’s manual describes how to do this…). The fewer sites the radio has to go thru the faster it will get to them.

13)       Do I need ProVoice, DMR or NXDN?

Well, maybe, maybe not… Check the RadioReference database and see if anything in that area use these modes. If they use them in the areas you want to listen to then you might want to get the upgrades. ProVoice is used mostly by public safety agencies in specific areas including Oklahoma City, San Antonio, Denver and Albuquerque.

DMR and NXDN are mostly used by business operations and campus installations but are occasionally used by smaller police and fire departments as it is less expensive than P25 digital systems.

14) Where can I go for more information?

https://wiki.radioreference.com/index.php/SDS100_and_SDS200_FAQ_Page has a ton of info on the SDS100 and SDS200

The SDS-100 and why it is so revolutionary

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If you haven’t heard already, the new Uniden SDS-100 handheld digital scanner has taken the prize as the most desired scanner available. Introduced in the spring of 2018 and finally available in June, we sold every one we had and were promised and just now are able to keep them in stock for regular purchases.

What makes the SDS-100 so special? Why does it work so well? Why is it worth all the extra money it costs? Glad you asked!

The biggest advantage to the SDS-100 has over other scanners is it’s ability to monitor Linear Simulcast Modulation (LSM, also known as P25 Simulcast) systems. Traditional scanners do not work very well often with LSM systems but the SDS-100 handles them much better, almost as well as a regular system radio like the police use. Other scanners tend to break up, miss words or phrases or just not hear it al all.

Why, you might ask, does this happen? Simply put, a simulcast system transmits the same traffic on the same frequencies at the same time from 2 or more locations. A simulcast system would transmit from multiple sites to provide better coverage within its intended operational area. These signals then tend to arrive at your scanner with slightly different time delays. Even though these time differences are almost indescribably small, the fact that they are digital1’s and 0’s makes them interfere with each other. The 1’s from one tower tend to block the 0’s from another tower. This causes interference and sometimes the interference is so bad as to block the entire conversation.

The SDS-100 uses a totally different internal architecture than other scanners, basically using a Software Defined Radio (SDR) with True-IQ processing to more properly decode LSM transmissions. This means that the SDS-100 will receive these simulcast systems with little to no distortion or interference.

There are other advantages to the SDS-100 SDR-based architecture. It allows other features and capabilities to be added down the road. While Uniden has not announced any of these features yet the possibilities are endless.

The SDS-100 works much like the BCD436/536 series scanners, the interface is very similar and they use an updated version of the Sentinel software so you can share your Favorites Lists between them.

The other big feature with the SDS-100 is the color display. This display can be used in either a “Simple” or “Detail” mode. The Detail mode is entirely customizable. You can place any of dozens of different fields almost anywhere on the screen and assign any color to just about any item. You can switch back to Simple mode and just have the basics, still in color or even switch to a simpler black and white scheme that works better in bright sunlight.

The SDS-100 is an amazing radio. If you have simulcast systems in your area then it works much better than other scanners. While it is more expensive than other scanners it is well worth it!

The BearTracker 885: Is it a scanner or not?

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BearTracker885
Uniden recently released its new BearTracker 885 CB-Scanner combination. Here are a few things to know about it:

1) It has a LIMITED FUNCTION scanner.

The 885 has a specially designed scanner built in that will receive local police, fire, EMS and Highway Department channels based on your location. The radio will tell you whether the channel is Police, Fire etc. but it does not indicate the agency or channel name. You can hear the traffic, the display will tell you that it is police or whatever, but it won’t tell you whether it is Mayberry or the Highway Patrol.

2) You can UPDATE but not program the scanner part.

The 885 has a free software program that simply updates the database the radio uses to hear local traffic. You cannot add/delete or modify channels. To update the radio is fairly simple, take out the full-size SD card, insert it into an SD-Card reader attached to your computer and run the updater program. (The radio does not come with an SD-Card reader, if your computer doesn’t have one you can get them for a few dollars.) The updater software pulls the latest data from the RadioReference database and loads it onto the SD-Card. The database is updated weekly but you only need to bother updating the database once or twice a year.

3) How does the 885 know where I am?

The 885 comes with a GPS receiver. The small receiver is connected to the GPS by an included cable, just put the little box in view of the sky (on the dashboard etc.) and plug it in. If this won’t work for you then you can manually enter in the location from the front panel controls of the radio. When using the GPS the radio’s location is updated regularly and the scanner part will reload itself with the local channels.

4) What about the CB?

The 885 is a basic 40 channel CB. It does not do SSB but it has the typical CB features needed to communicate or listen to other vehicles so equipped. It can also be used as a PA (PA Speaker not included) or as a weather receiver.

5) Is it legal?

We are not lawyers and do not offer legal advice. That said, CB’s are legal for use in the USA and Canada without a license. As far as the scanner goes check with your state and local authorities about whether a scanner is allowed in a vehicle. Laws may vary for commercial vehicles. Since this device has no radar detector it is not prohibited from commercial vehicles for that reason.

If you are interested in scanning specific agencies or want a scanner that allows you more choice then perhaps the 885 is not the radio for you. If you are looking for a CB and like the idea of hearing local emergency scanner traffic then this radio could be ideal.

Download Uniden BearTracker 885 Flyer

When the best scanner isn’t a scanner (Unication Receivers)

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Unication G5 Dual BandIf you live in an area covered by a Simulcast P-25 radio system you likely have suffered from Simulcast Distortion. This is the interference and missed calls caused by simulcast sites of these radio systems interfering with each other. All scanners have this issue and there are various things one can do to remedy the situation. This includes relocating or reducing the antenna, use of a directional antenna or turning on the attenuator.

Sometimes even this doesn’t help. If you really get in a bind there are other ways to get better reception. For some this means getting a specially programmed two-way radio set up on the system and using it as a monitor. While sometimes these can be programmed for receive only there are problems with this approach. First off is legality. Unless authorized by the system owner it may be illegal to have such a radio set up on the system due to the use of a “System Key”. Some states even This is considered to be intellectual property and restricted to authorized personnel. Even if you got past this hurdle two-way radios for these systems are expensive, sometimes over $5000. Add into that programming software ($300) and cables ($200) and pretty soon you are talking about real money.

The Unication receivers provide a possible solution that is much more reasonably priced, does not require permission or special codes or keys for the system but with reception rivaling that of the expensive radios at a fraction of the cost. The downside is that the Unication is not as flexible as a scanner and does not allow for field programming.

The Unication provides professional quality reception at a hobbyist price. While more expensive than scanners, it receives P25 Simulcast systems as well as the expensive two-way radios do at a much lower price.

ScannerMaster can program the Unication radio for you, be sure to select this option at the time of purchase if you want it. You can also do the programming yourself with a Windows computer, the software is free from Unication. Of course if there are any questions our knowledgeable staff is here to help!

The Unication G4 works in the 700 and 800 MHz. bands. The G5 works in these bands plus another, such as VHF or 2 different UHF bands. Currently they work on Phase 1 systems only but a Phase 2 upgrade will be available soon. This will be a paid update but pricing has not yet been announced.

Uniden Location Based scanner hints

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Uniden’s line of Location Based scanners allow one to enter their location (usually by ZIP Code) to load local channels without needing to know frequencies, systems, talkgroups and other technobabble. There are a couple things to remember and a couple byproducts that can make life your scanner easier. These scanners include the HomePatrol 1 & 2, as well as the BCD436HP and BCD536HP.

First the good stuff! Did you know that you do not need the scanner itself to do most updates, including firmware? That’s right! If the radio is mounted in the car (especially for the BCD536HP) just remove the memory card and connect it to your computer using a card reader. Since these are “Mini SD-Cards” you will need a card reader that will read them or one that works with standard SD Cards and a Mini SD-Card adapter. Just plug the SD card into the card reader and then the reader into the computer and run Sentinel just like you would if the radio was plugged in. (When doing the Extreme, DMR or ProVoice Updates you must do them on the radio itself as the code is installed from the keypad.)

SD Card readers are inexpensive and some computers have SD-Card readers built in. Remember that the Mini SD-Card requires the Full-Size adapter since most computer slots and card readers do not accommodate the Mini SD-Card directly. While Uniden doesn’t supply the adapter card with the radios they are easy to find and come with Mini SD-Cards you buy in the store. This leads us to the next part:

Get a spare card!

Why have just one SD-Card for your scanner when you can have several? SD-Cards are cheap these days. You can buy spare or replacement cards anywhere (including ScannerMaster) and keep them in case you have difficulties. One problem with SD-Card based scanners is that the cards can be corrupted if the power is removed while the radio is on. Since the radio has to write some closing data to the card, one must turn the radio off before removing power or the batteries. Sometimes a voltage spike could cause this as well.

With a spare programmed SD-Card you can be ready if you have a problem. I have found that having a spare seems to prevent the need for it; the only time I corrupted a card was when I was on the road with no computer. I have since always carried a programmed spare card and never had a corruption issue. Coincidence? I think not!

Update your radio.

Using a card-reader to update the SD-Card in your Uniden Location Based scanner is simple, you can update the firmware, database and Favorites Lists directly on the card itself, plug the card in and the radio will automatically be updated. When you do this the radio’s firmware will be updated the first time you power the radio up with the new or reprogrammed card. The database and any enabled favorites lists will then load.

On the 536 you can just pop the card in and out from the front panel. Be sure to turn the radio off first! On HomePatrol and 436 radios the card is behind the batteries, so to access it remove the batteries, On the 436 slide the small metal retaining clip over and remove the card. To replace the card slide it into the clip, fold it down and slide the clip over again. On the HomePatrol the care pops in a slot, gently press it in a tiny bit to release it. When replacing the card carefully pop it into the slot until it clicks in.

Buy a new card from ScannerMaster!

When we do our Setup and Optimize on a scanner most customers would send the radio in to us, we do the updates etc. and then ship the radio back to the customer. We soon figured out that it would be easier and cheaper for the customer to buy a replacement card, have the card programmed and delivered. This way an expensive radio isn’t being shipped across the country twice, risking damage or loss. You get a new SD-Card, of a type faster and more reliable than that supplied with the radio. If your old card still works then you already have a spare. You save up to 10 days of transit time, don’t have to pay expensive shipping fees. Mailing an SD-Card costs less than $2.00, shipping a radio costs $15-25 each way. We also include the Full-Size adapter!

You can also create SD-Cards yourself with Sentinel. Remember that you need to use the “Clear User Data” menu item on a new card to format it for use on your Uniden radio.

Whistler SD-Card based scanners can be updated to a lesser extent, the DSP and firmware updates must be done thru the radio itself. The mobile Whistler scanners (WS-1095, WS-1098 and TRX-2) come with a full-size SD Card, the portable Whistler scanners use Mini SD Cards. Mini SD-Cards can be used in the mobile radios with the full-size adapter.

EZ-Scan Install Hints

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Everything you need to know about Whistler Scanners and SD-Cards in one handy location!

After installing EZ-Scan on a bunch of computers and talking to several customers on the phone it appears that there are issues installing EZ-Scan from the memory card. This occurs on on various Whistler scanners, like the new TRX-1 and TRX-2 as well as the older WS-1098, 1095, 1088 and 1080’s. It appears that the most problem-free method to follow is to download the installer from the Whistler website and install and update it before connecting to your radio.

Follow these steps and you should be good to go. While we have also installed it fine in some instances from the memory card there have been enough issues to warrant us suggesting this method to avoid problems.
1) Download the software from Whistler (https://www.whistlergroup.com/usa/updates/)
    (Do NOT install the version on the memory card)
2) Install it on your computer from the downloaded file.
3) Check for updates to the SOFTWARE and run them if applicable
4) Connect the scanner to the computer and run the database, firmware and DSP updates via EZ-Scan.
Here at ScannerMaster our folks have used this procedure on several computers with no issues. We did have a problem on a couple computers installing from the SD Card and reverted to the above procedures to make it work.
Remember that on Whistler scanners the scanner needs to be OFF to recognize the card for database updates and programming. This is the opposite of Uniden scanners. Also remember that you can use an SD Card reader to program your radio instead of connecting the radio itself. This is sometimes quicker due to the faster read-write times of a card reader. You still need to connect the radio (with the card installed) to do firmware updates.
Mac users: This worked fine in Windows 7 and Windows 10 using Parallels and BootCamp. Joy for the Rest of Us!
EZ-Scan has the ability to reformat SD Cards from within the application. Instructions are provided at the above software link. You can create spare SD Cards for your scanner in case your regular card gets corrupted. Certain SD-Cards may perform better in the scanner but also know when using larger capacity cards the radio will take longer to become active at startup. Once the radio is on it should work just fine with higher capacity cards, it just takes longer to load.
Whistler mobile radios (TRX-2, WS-1098, WS-1095) use full-size SD Cards (or Mini-SD Cards with the full-size adapter) while the handheld scanners (TRX-1, WS-1088, WS-1080) use Mini SD-Cards. Cards are cheap, buy a good one if you want better results and more reliability.

ProVoice: What is it and do I need to update my scanner for it?

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Recently Uniden announced an update for its BCD436HP and BCD536HP scanners to allow them to monitor ProVoice digital radio systems. This has led to a lot of questions that we will try to answer here.

What is ProVoice?

ProVoice is a form of digital modulation used on some EDACS trunking systems, somewhat similar to APCO P25. Most digital scanners cannot hear it but Uniden has found a way to make it work on their 436 and 536 scanners.

Do I need the upgrade?

If you want to hear a ProVoice system then yes you do. There are several large wide-area systems using ProVoice, Uniden has produced a map showing most known systems. See http://info.uniden.com/UnidenMan4/ProVoice for a map.

Why are they charging for it? It should be free!

Uniden has to pay the license holders a fee for every radio they sell that has this technology. They also have to pay for all the research and development costs.

How do I update my radio?

If you buy the radio from us we can install the ProVoice update for you before we send the radio to you. If you want to update a radio you already have go to http://my.uniden.com to buy the upgrade.

I have a different scanner; will it work with ProVoice?

At this time only updated 436 and 536 scanners will work with ProVoice.

Scanner Tip: Antenna Matters or Antennas Matter!

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If you have a scanner then you have an antenna, they don’t work well without them! Scanners will usually work better with better antennas. Makes sense, right?

So the next question is: What is the best antenna for me? The answer that age-old question is: “it depends”…

For many people using handheld scanners the antenna that came with it will often work just fine. If you are listening to local stuff then it probably is just fine. There are aftermarket antennas that will often work better for you, increasing the distance you can hear signals from or the strength of the signals you do hear. (Handheld Scanner Antennas)

All antennas are compromises. You have to balance size, construction and cost with the need for frequency range and portability. As a rule larger antennas usually work better than smaller ones, but that is not a golden rule.

Handheld scanners usually come with a “rubber ducky” style antenna. If you were to x-ray one or take it apart you will see that it is a coil of wire that looks like a spring, wrapped in rubber. This makes it flexible (so it doesn’t break) and allows more apparent length in a smaller package. These usually work pretty well for the most popular scanner bands (VHF-Hi and UHF) but not so good for VHF-Lo and 700-900 MHz.

You can buy a band-specific antenna, such as one made just for 800 MHz. While these will still work on other bands they will work best on the band they were designed for. If you use your scanner only for a specific band then consider an antenna for that frequency range for best performance.

If you use a scanner in the car or truck then some sort of outside or window antenna is almost always required. Remember that you are driving what is essentially a Faraday Cage, a metal cased vehicle that may also have metallic linings in the windshield. Unless you are listening to VERY local communications then you will likely need some sort of mobile antenna. These range from simple and inexpensive to complicated and expensive. (Mobile Scanner Antennas)

ScannerMaster makes several inexpensive and easy to install antennas for the car that will really work well for most casual scanner listeners. We have an antenna that looks like the cellular window mount antennas and another that mounts inside the windshield or back window. Another choice might be an outside magnetic mount antenna.

If you have a more professional need for a mobile antenna then we have several trunk-lip or hole mount antennas to choose from. These require installation by either a professional installer or someone who knows how to drill holes in a vehicle and route wires.

For reception in a home, office or other building the biggest advantage is elevation. The higher you go the better your reception in most cases. The best place for an antenna is the roof, preferably at the highest point. The next best is in an attic. Remember that any exterior antenna requires proper grounding and lightening protection! (Home/Office Scanner Antennas)

If you cannot install an antenna on the roof or in the attic then consider one of our inside antennas. These can be placed in a corner near an outside wall or window or even on a balcony. If you have a window air conditioner then maybe a magnet mount mobile antenna will work for you. Live in a high-rise? Try one of the inside mobile window mount antennas.

When buying a base station antenna to mount outside remember that some do not include coax and other necessities.(Antenna Coax) Remember that you need a place to mount it, like a TV antenna mast or vent pipe. Make sure you also account for the connectors, if your scanner has a BNC make sure you have the proper connector or adaptor. (Antenna Connectors)

In future Scanner Tips we will discuss antenna connectors, keep watching for that!

New Product – Indoor 762-894 MHz 5dB Gain Omni Antenna W/Desk Stand

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Finally there is an omni-directional indoor antenna option for 700-800 MHz with some serious gain. The Indoor 762-894 MHz 5dB Gain Omni Antenna W/Desk Stand comes complete with desk stand and 6 feet of coax cable with a BNC connection for your scanner. This sharp looking but very compact antenna packs a punch bringing in digital and analog 700 and 800 MHz systems. Its also does an excellent job of also receiving 400-500 MHz channels as well.

Includes the following:

  • 762-894 MHz 5dB Panorama Elevated Omni Antenna
  • BNC Female to N Male Connector
  • RG58 Jumper Cable, 6′, BNC Male to BNC Male
  • Desk Stand

New Product – New 700/800MHz Base Antenna

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762-894 MHz 5dB Panorama Elevated Omni Antenna Having a hard time receiving trunked and digital 700 and 800 MHz systems?

The new “762-894 MHz 5dB Panorama Elevated Omni Antenna” is a great tuned omnidirectional antenna. This antenna can be used for temporary field use or permanent installations. Flexible helical elements are used to provide an effective but compact ground plane. The center fitting has a metal body to carry the radials and a moulded insulator for the radiator. The whip element is plastic coated for weather proofing and durability. The antenna is only 15″ tall and 4 1/2″ in diameter but with its 5 db of gain it does an outstanding job receiving 700/800 MHz systems and interestingly it does an excellent job of also receiving 400-500 MHz channels as well. A great find. – Order Now